Support
Contact ProductShot AI
Use one support address for product, account, billing, refund, privacy, and safety questions: support@productshotai.app.
Support email
support@productshotai.appPlease include enough context for us to review the issue without repeated follow-up messages.
What we can help with
- Account access, login, language, and saved history questions.
- Billing, subscription cancellation, credit packs, receipts, and refund requests.
- Image generation, editing, download, share page, and output quality issues.
- Privacy requests, account data review, correction, deletion, or export questions.
- Content policy, abuse, impersonation, copyright, or safety reports.
Include these details
- Account email used on ProductShot AI.
- Order ID, Stripe receipt, plan name, or approximate purchase time when relevant.
- Screenshot or share link when the problem involves an image or page.
- Browser, device, and operating system if the issue is technical.
- A short description of what happened and what result you expected.